Shipping policy

At Zenpods, we are committed to delivering your orders safely and on time across India.

🚚 Order Processing

Orders are usually processed within 1–2 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, tracking details will be shared with you whenever available.

📦 Delivery Time

Standard delivery generally takes 3–7 business days after dispatch.
Delivery times may vary depending on your location, courier partner, weather conditions, holidays, and other unforeseen circumstances.
Deliveries to remote areas may take additional time.

💰 Shipping Charges

Free shipping is available on all orders across India, unless otherwise stated at checkout.

📍 Order Tracking

After your order is shipped, you can track its status using the tracking information provided by Zenpods or our delivery partner.

⚠️ Incorrect Address or Contact Details

Please ensure that your shipping address, phone number, and other delivery details are correct when placing your order. Zenpods is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

📦 Damaged Package

If your package appears damaged when delivered, please take photos or videos of the package and contact us as soon as possible. This will help us investigate the issue with our delivery partner.

🚨 Delayed or Lost Orders

If your order is significantly delayed or appears to be lost during transit, please contact us. We will coordinate with the courier partner to investigate and resolve the issue.